As an Account Manager, you will become a consultant for our customer's office technology needs. You will create long-term professional business relationships to maintain the customer's needs are being met utilizing our products and services.


Responsibilities include, but are not limited to:

  • Develop and manage a portfolio of accounts by planning and organizing daily work schedule to call or visit potential sales outlets and other trade factors.
  • Identify new opportunities within existing accounts to remain a client-account manager relationship by up-selling and cross-selling.
  • Prospect, negotiate, & close agreements.
  • Interact and coordinate with other staff members in other departments.
  • Manage time & deadlines.
  • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
  • Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
  • Recommends changes in products, service, and policy by evaluating results and competitive developments.
  • Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks.
  • Contributes to team effort by accomplishing related results as needed.


Skills and Qualifications:

  • Winning & competitive attitude
  • Ability to set and obtain short & long-term goals
  • Prospecting, negotiation, & closing experience preferred
  • Self-confidence & self-motivation
  • Presentation Skills
  • Results driven, persistent, and persuasive
  • Proficient computer skills
  • Exhibits excellent oral and written communication abilities
  • All of the above experience is preferred, but training is provided. With the right attitude & drive, no experience may be needed!


Position Requirements:

  • Valid driver's license (good driving record preferred).
  • Professional appearance
  • Observe all company procedures and safety rules.
  • Must be able to work independently for general calls or as a team for large projects.


What's in it for you:

  • Base pay plus UNLIMITED commission (realistic annual income is between $30,000 to $100,000) & bonuses
  • Great schedule - Monday through Friday - 8AM to 5PM! No weekends!
  • Health/Vision/Dental Insurance & FSA
  • Fantastic culture and work environment
  • Career advancement opportunities


Please click here to email your resume, cover letter and salary requirement. Position available until filled. Please indicate the position you are applying for in the subject line.

As a business development specialist, you will be responsible for selling our company, products and services on an outbound basis to generate leads for our Account Managers. We offer high commissions on top of a guaranteed hourly wage.


Responsibilities include, but are not limited to:

  • Place phone calls for potential customers and set appointments for account managers
  • Perform sales prospecting, lead generation, targeting and transfer to support sales led by account managers.
  • Assisting customers with product knowledge and company services
  • Identifying customer business needs
  • Enter data efficiently
  • Communicate via email with little to no errors
  • Training to develop knowledge and skills


Skills and Qualifications:

  • Above average verbal communication skills on the phone
  • Highly motivated, outgoing, & energetic
  • Positive attitude
  • Team-oriented mindset
  • Above-average typing and data entry skills
  • Results driven
  • ​Experience in selling over the phone would be beneficial but not required
  • Ability to cope with rejection on a daily basis


Position Requirements:

  • Read and converse well in English
  • Observe all company procedures and safety rules.
  • Must be able to work independently for general calls or as a team for large projects.


What's in it for you:

  • Awesome compensation plan
  • Health/Dental/Vision Insurance & FSA
  • Fantastic work environment & culture
  • Great schedule - Monday through Friday - 8AM to 5PM! No weekends!
  • Career advancement opportunities


Please click here to email your resume, cover letter and salary requirement. Position available until filled. Please indicate the position you are applying for in the subject line.

Our success over the past 52 years comes from hiring career-oriented people; not those just looking for a "job". Our staff are experts in the industry & have a customer-first mentality.

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Benefits

Warehouse Assistant

Our staff deserve to be valued and respected, so we’ve put together a comprehensive benefits package to help simplify life any way we can. From health benefits to work-life management, we have you covered.

Responsibilities include, but are not limited to:

  • Accuracy in order pulling, shipping and receiving of equipment, parts, and supplies
  • Ensure orders are shipped to proper customer location
  • Monitor bin locations, shelf life and FIFO, inventory counting, and cycle counts
  • Facilitate two-way communications with coworkers and supervisory personnel to ensure full customer satisfaction
  • Receive inbound calls for supply orders
  • Utilize software to monitor customer supply levels and initiate orders (via phone or email) with customers
  • Ensuring warehouse and grounds are clean, orderly, and safe


Skills and Qualifications:

  • Organization
  • Attention to Detail
  • Sense of urgency in responsiveness
  • Reliable, dependable, and punctual
  • Communication (In person & on phone)
  • Tact & Courtesy
  • Self-motivated
  • Time management
  • Desire to grow and learn


Position Requirements:

  • Observe all company procedures and safety rules.
  • Must be able to work independently or as a team for large projects.
  • Must pass a pre-employment drug screen, previous employment verification, federal and county background check
  • Ability to stand for long periods of time daily
  • Can adjust to fluctuations in warehouse temperatures
  • Able to lift up to 75+ lbs if necessary


What's in it for you:

  • ​​Extremely competitive pay - based on experience
  • Health/Dental/Vision Insurance & FSA (if full-time)
  • Fantastic work environment & culture
  • Great schedule - Monday through Friday - 8AM to 5PM! No weekends!
  • Career advancement opportunities


Please click here to email your resume, cover letter and salary requirement. Position available until filled. Please indicate the position you are applying for in the subject line.

service technician

sales team manager

"People rarely succeed unless they have fun in what they are doing." 

–Dale Carnegie 

We have fun at work, we treat people like family & we give employees opportunities to advance!

APPLY TODAY!

Business development specialist

As a Service Technician, you will be assigned service calls at customer locations. Your main responsibility is to accurately and efficiently diagnose and resolve service issues on office technology, such as printers, copiers, fax machines, projectors, whiteboards, etc.


Responsibilities include, but are not limited to:

  • Provide entry level or intermediate support involving set-up, service maintenance, and repair of multifunction printers/copiers and other office technology solutions at customer locations and in-house.
  • Managing and maintaining accurate inventory for tools, parts and supplies in vehicle stock.
  • Ensuring a high level of customer satisfaction by meeting clients’ needs in a courteous, timely and cost effective manner.
  • Communicate with the customer verbally or in writing, service related issues, including troubleshooting and diagnosis problems, and recommend the best course of action.
  • Utilize software to prepare call logs, work order notes, & other information related to service calls.
  • Identify sales opportunities and report to Sales team.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks.


Skills and Qualifications:

  • Excellent Customer Service
  • Strong Communication
  • Problem Solving & Troubleshooting
  • Tact & Courtesy
  • Mechanical aptitude
  • Self-confidence & motivation
  • Initiative, time management & a sense of urgency
  • All of the above experience is preferred, but training is provided. With the right attitude & drive, no experience may be needed!


Position Requirements:

  • Valid driver's license (good driving record preferred).
  • Ability to frequently kneel, bend, squat, push, pull, reach, climb and occasionally lift and carry 50+ lbs.
  • Observe all company procedures and safety rules.
  • Must be able to work independently for general calls or as a team for large projects.


What's in it for you:

  • ​​Extremely competitive pay - based on experience
  • Health/Dental/Vision Insurance & FSA
  • Fantastic work environment & culture
  • Great schedule - Monday through Friday - 8AM to 5PM! No weekends!
  • Career advancement opportunities


Please click here to email your resume, cover letter and salary requirement. Position available until filled. Please indicate the position you are applying for in the subject line.

WHY CEDAR RAPIDS PHOTO COPY?

The Client Services Representative will have the opportunity to work directly with our clients in ensuring their needs are met and remain happy with our products and services.


Responsibilities include, but are not limited to:

  • Making contact with current customers through in-person visits, calls, emails, and other forms of communication
  • Ensure our products and services are meeting our customers' needs and expectations
  • Report to CRPC management updates on customer satisfaction, issues, changes, and requests discovered during client contacts
  • Provide solutions, recommendations, and product information with a sense or urgency, positivity, and empathy

Position Requirements & Qualifications:

  • Strong desire to help people
  • Reliable transportation
  • Outgoing and extroverted personality
  • Ability to build relationships with clients and coworkers
  • Strong communication skills
  • Strong organizational skills
  • Strong time management skills

What's in it for you:

  • ​​Extremely competitive wages & bonus opportunities
  • Fantastic work environment & culture
  • Great schedule - Monday through Friday - no weekends!


Please click here to email your resume, cover letter and salary requirement. Position available until filled. Please indicate the position you are applying for in the subject line.

Outside sales representative

Territory Account Manager

culture

Iowa City Metropolitan Area  OR  Waterloo-Cedar Falls Metropolitan Area Office Technology Sales

  • Prior sales experience strongly PREFERRED - printers, copiers, projectors, etc.
  • Iowa City Metro. Area includes: Iowa City, Coralville, North Liberty, Washington, Kalona, Solon, Lone Tree, Tiffin, Wellman, West Branch, and other Johnson & Washington county communities.
  • Waterloo - Cedar Falls Metro. Area includes: Waterloo, Cedar Falls, Conrad, Denver, Waverly, Sumner, Jesup, Grundy Center, Hudson, Evansdale, and other communities within Black Hawk, Bremer, & Grundy Counties.
  • Large territory with unlimited earning potential.
  • Responsible for new business development - prospecting, qualifying & cultivating new accounts. Other responsibilities include proposing & negotiating to successfully close deals.
  • Qualified applicants will be self-motivated, adaptable, quick learning, and able to work without direct supervision.
  • The successful candidate will develop & maintain this sales territory by executing excellent organizational, time management, and documentation skills.


Benefits:

  • Base salary, plus unlimited commission
  • Comprehensive training
  • Health, Dental, Vision, Life, & Disability Insurance available
  • Vacation & sick time
  • Paid holidays
  • Cell phone & tablet/laptop provided
  • Personal vehicle use stipend
  • Great schedule - Monday through Friday - no weekends!


Please click here to email your resume, cover letter and salary requirement. Position available until filled. Please indicate the position you are applying for in the subject line.

Client Services Representative

As a Sales Team Manager, you play a key role in the success of an organization and play a pivotal role in achieving the sales targets and generating revenue for the organization.


Responsibilities include, but are not limited to:

  • Recruiting, training, and building a team of Account Managers.
  • Motivating team members to work as a single unit focused on a common objective - meeting sales targets. 
  • Identifying goals and objectives of the sales team. Effectively communicating the expectations and ensuring the targets are realistic and achievable.
  • Supervising, performance tracking, and making sure Account Managers are living up to their expectations of the organization.
  • ​Leading by example & being a source of inspiration for his team - professionally promoting and selling our products and services to expand market share. This includes prospecting, negotiating, and closing deals to contribute towards meeting sales targets
  • Become an expert in all facets of the sales process to effectively lead the sales team through trials and tribulations.
  • ​Regular reporting all sales strategies, targets, performance, and other pertinent information to the Executive Team


Skills and Qualifications:

  • Excellent Customer Service
  • Strong Communication
  • Problem Solving & Troubleshooting
  • Impeccable personal presentation
  • Strong leadership, self-confidence, & motivation​
  • Initiative, time management & a sense of urgency
  • Energetic, Diligent, & Aggressive
  • Flexible, reliable, and transparent


Position Requirements:

  • Bachelor's degree or Associate's degree is preferred
  • Valid driver's license (good driving record preferred).
  • Previous supervisory experience (preferably in a Sales Manager capacity)
  • Observe all company procedures and safety rules.
  • A proven track record of prior goal achievement showing solid increases in outside sales and in customer growth

What's in it for you:

  • ​​Extremely competitive salary + commission (both from personal sales & team sales) & bonuses
  • Health/Dental/Vision Insurance & FSA
  • Fantastic work environment & culture
  • Great schedule - Monday through Friday - 8AM to 5PM! No weekends!


Please click here to email your resume, cover letter and salary requirement. Position available until filled. Please indicate the position you are applying for in the subject line.

reputation

Cedar Rapids Photo Copy, Inc. Eastern Iowa's Office Technology Leader Since 1965. Offering sales and service plans for copiers, printers, scanners, fax, and other office technology.

Available positions - Apply Below! 


Client Services Rep. | Territory Account Manager | sales team manager |
outside sales rep. | Business development specialist | service technician | Warehouse Assistant

Cedar Rapids Photo Copy, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.